Terms and Conditions

Effective Date: March 14, 2026

These Terms & Conditions (“Terms”) govern access to and use of the Systems Literacy Initiative website and the purchase or use of digital materials offered by Systems Literacy Initiative LLC (“Company,” “we,” “us,” or “our”).

By accessing this website or purchasing digital materials, you agree to these Terms.

0. Definitions

For purposes of these Terms, the following definitions apply:

  1. “Company,” “we,” “us,” or “our” means Systems Literacy Initiative LLC, together with any successors and permitted assigns.

  2. “Website” or “Site” means the Systems Literacy Initiative website, including all pages, content, and services accessible at or through that website.

  3. “User,” “you,” or “your” means any individual or entity that accesses, browses, or uses the Website, or that purchases, accesses, or uses any Digital Products or other materials made available by the Company.

  4. “Digital Products” means the downloadable educational resources and other digital-only products offered for purchase through the Website.

  5. “Materials” means all content made available by the Company through the Website or as part of any Digital Products, including without limitation text, documents, graphics, layouts, designs, downloadable files, and other informational or educational content.

  6. “Content” means any text, images, information, or other materials that appear on the Website, including the Materials and any other content owned or controlled by the Company.

  7. “Refund Policy” means the separate refund policy published on the Website and referenced in these Terms, as it may be updated from time to time.

  8. “Applicable Law” means all federal, state, and local laws, regulations, and rules that apply to your use of the Website, your purchase or use of Digital Products, or these Terms, including without limitation the laws of the State of Ohio as specified in the Governing Law section.

  9. “Effective Date” means the date identified at the top of these Terms as the date on which the current version of the Terms takes effect.

  10. “Third-Party Services” means any websites, platforms, payment processors, or other services operated by third parties that may be used in connection with the Website or Digital Products but are not owned or controlled by the Company.

1. Website Use

You agree to use this website only for lawful purposes.

Users may not:

  • Interfere with or disrupt website operations

  • Attempt unauthorized access to systems or data

  • Misuse, copy, or redistribute website content

  • Attempt to reverse engineer or extract materials from the website

  • Upload or distribute purchased materials on public or file-sharing platforms

We reserve the right to restrict or terminate access to the website for violations of these Terms.

2. Educational Purpose Disclaimer

The information provided on this website and within digital materials is provided solely for general educational and informational purposes.

The materials:

  • Do not constitute medical, psychiatric, psychological, therapeutic, legal, or financial advice

  • Do not provide diagnosis, treatment, or clinical guidance

  • Do not create a provider-patient, therapist-client, advisor-client, or other professional relationship

  • Are not a substitute for consultation with qualified licensed professionals

We do not guarantee any specific outcomes, improvements or results from use of the materials.

Users are responsible for seeking appropriate professional advice for their individual circumstances.

3. Accuracy and Information Limitations

Information presented in the website and digital materials reflects general descriptions of systems, terminology, and processes.

Because laws, policies, insurance practices, and organizational procedures change frequently:

  • Information may become outdated

  • Information may vary by location, organization, or situation

  • The materials may not include every possible exception or variation

The Company makes no guarantees regarding accuracy, completeness, or applicability to any specific situation.

Any examples, scenarios, or descriptions are illustrative only and may not reflect your specific circumstances.

4. Limitation on Reliance

Users are solely responsible for how they interpret or use information provided on this website or in digital materials.

The Company does not guarantee any outcomes or results related to the use of educational materials.

5. Digital Products

All products sold on this website are digital downloads.

Digital products are delivered electronically. After successful payment, a download link will typically be displayed on the order confirmation page and sent to the email address provided at checkout. Delivery generally occurs immediately following completed payment, although email delivery may take several minutes depending on the customer’s email provider.

If a customer is unable to access a purchased digital product despite completed payment, the customer should contact us and we will make reasonable efforts to assist in providing access.

Users are responsible for maintaining compatible technology and internet access required to download or view materials.

The Company is not responsible for access issues caused by user technology, internet connectivity, or third-party platform disruptions.

6. Intellectual Property and License

All content available on this website and within digital materials—including text, documents, graphics, layouts, and downloadable resources—is the intellectual property of Systems Literacy Initiative LLC unless otherwise stated.

Purchase grants the purchaser a limited, non-exclusive, non-transferable license to access and use the materials for personal reference purposes only.

Users may not:

  • Reproduce or copy materials

  • Distribute materials to others

  • Upload materials to file-sharing sites

  • Post materials publicly online

  • Sell, sublicense, or commercially use the materials

  • Incorporate materials into other products or services without written permission

Unauthorized distribution may violate copyright law.

7. Copyright Infringement (DMCA)

If you believe content on this website infringes your copyright, you may submit a written notice including:

  • Identification of the copyrighted work

  • Location of the alleged infringement

  • Your contact information

DMCA notices should be sent to the Company’s designated copyright contact at:

Designated Copyright Contact

Systems Literacy Initiative LLC

Email: support@systemsliteracyinitiative.com

The subject line should include “DMCA Notice.”

We will review and respond to properly submitted notices in accordance with applicable copyright law.

Submitting a knowingly false or misleading notice of infringement may result in liability for damages, including costs and attorneys’ fees, under applicable law.

8. Payments

All prices are listed in U.S. dollars.

Payment must be completed before digital products are delivered.

9. Refund Policy

Refund eligibility and procedures are governed by the website’s Refund Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable law, and without waiving any non-waiver rights you may have under consumer protection statutes, Systems Literacy Initiative LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of this website

  • Reliance on educational materials

  • Errors or omissions in informational content

  • Access or inability to access digital products

Nothing in these Terms is intended to limit liability for our own intentional misconduct or for any rights or remedies that cannot be limited under applicable law.

In no event shall the Company’s total liability exceed the amount paid by the user for the applicable digital product.

11. Indemnification

Users agree to indemnify and hold harmless Systems Literacy Initiative LLC from any claims, damages, liabilities, costs, or expenses arising from:

  • Misuse of website materials

  • Violation of these terms

  • Unlawful use of the website or digital products

This indemnity applies only to the extent permitted by applicable law and is not intended to limit any non-waivable statutory rights.

12. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law principles, except that you may also have the benefit of mandatory consumer-protection laws of your country or state of residence that cannot be waived by contract. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Franklin County, Ohio, United States, unless applicable law requires otherwise.

13. Changes to Terms

The Company may update these Terms periodically.

Continued use of the website following updates constitutes acceptance of the revised Terms.

The version of the Terms in effect at the time of your applicable purchase will govern that purchase.